If you still can't edit documents then you need to Uninstall Office then go to the Microsoft 365 Portal and download & install office to make sure you are using the correct version. Once signed in you should have full access to edit your documents. Close & Reopen Word, then Sign in with your " (example : and password: If you are still logged in at the Top Left, then Log Out. Method 1 - Reset Word for Mac preferences Warning This step will remove custom preferences, such as keyboard shortcuts, or changes to the toolbars or dictionaries. Once Keychain Access is open look for the Search field on the Top-Right of the screen and type in "Microsoft"ĭelete every key that comes up (When you search Microsoft), then exit Keychain Access. Here is a screenshot of the error message:Ĭlose all Microsoft 365 Applications then press the Command Key + Space Bar to pull up Spotlight Search and Type "Keychain" then select Keychain Access: For those who are having trouble editing documents in Microsoft 365 on a Mac (Shows up as Read Only).
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